WORKING WITH YOUR INSURANCE PROVIDER

Check your benefits to see if your insurance provider allows out-of-network services and inquire about their process for you to get reimbursed. For a free guideline on talking with your health insurance company about your out-of-network mental health benefits, and asking the right questions about getting reimbursed for out-of-network services, contact me and I will send it to you.

CANCELLATION POLICY

 

Cancellation notice for appointments is required at least 24 hours (48 hrs is preferred) before the scheduled session otherwise full session rates will be charged. This is a practice of mutual respect for your time, my time, and for someone else who could have received services during the time blocked off for your appointment. We can talk about this policy in your first session.

PAYMENT OPTIONS

Payment in cash, check, or credit card is expected at the time of the session. Auto-payment can be set up for recurring appointments.

At Serene Therapy & Wellness, I don't take any insurance which makes me an out of network provider. This means, IF you choose to get reimbursed from your insurance provider after you pay for your sessions with me, I can provide you a detailed receipt that you can submit to your insurance provider for reimbursement. 

Please confirm your benefits and reimbursement procedures with your insurance provider.